REFUNDS AND CANCELLATION POLICY

Contact email: functions@ravenswoodhotel.com.au

Phone: (08) 9537 6054

Ravenswood Hotel is committed to providing our customers with a high level of service. We believe it is our duty to provide our customers with the best quality of service available.

CANCELLATION: All cancellations must be made in writing to functions@ravenswoodhotel.com.au at least 4 weeks prior to function date, otherwise the client will forfeit the deposit. During peak period functions in November – December, cancellations must be made no less than 6 weekss prior to function date.

No refund issued:

No refund will be issued if the booking is cancelled on the day of the event.

Non refundable:

The function cost is non-refundable.

Refunds will ONLY be made payable to the credit card on which the original purchase was made. Refunds will be made within 14 business day(s) from the date of cancellation.

For full terms and conditions please refer to the Terms & Conditions page.